GenaForce is the all-in-one CRM and field service platform designed from the ground up for generator dealers. Manage customers, dispatch technicians, track equipment, and close more service contracts — all in one place.
Built by people who understand generator service — not generic field service software forced to fit.
Full customer history, installed equipment records, contract status, and contact info — all linked and searchable in seconds.
Drag-and-drop calendar scheduling. Assign calls to technicians, set priorities, and prevent double-booking automatically.
Never miss a PM. Automatically schedule recurring maintenance based on runtime hours, calendar intervals, or manufacturer specs.
See all open calls on a live map. Route technicians efficiently and get turn-by-turn directions with one click.
Generate professional invoices and work orders directly from service call records. Track paid vs. unpaid at a glance.
Real-time KPIs — open service calls and PMs, technician utilization, and service contract renewal rates — all on one screen.
Technicians access job details, capture notes, upload photos, and close calls from any device — no app install required.
Track units by make, model, serial number, and location. Maintain full service history for every asset you support.
Keep the right people in the right screens. Separate views for service managers, dispatchers, technicians, and administrators.
| Customer | Equipment | Status |
|---|---|---|
|
Riverside Medical
📍 4 locations
|
22kW Generac
SN: GEN-4821-B
|
Contract |
|
Anderson Warehousing
📍 2 locations
|
48kW Generac
SN: GEN-9903-A
|
PM Due |
|
Harborview Hotel
📍 1 location
|
60kW Cummins
SN: CUM-1174-C
|
Active |
|
FirstBank Main Branch
📍 7 locations
|
30kW Kohler
SN: KOH-2201-D
|
Contract |
Stop hunting through spreadsheets. GenaForce keeps every customer record, installed unit, and service history organized and instantly searchable.
From the moment a customer calls to the moment the invoice is paid, GenaForce keeps every step connected so nothing falls through the cracks.
We handle the setup so your team can focus on service, not software configuration.
We migrate your existing customer records and equipment data during onboarding. No manual re-entry.
Add technicians, set roles, and customize your service call types, PM schedules, and invoice templates.
Create your first service call, assign it to a technician, and let GenaForce do the heavy lifting.
Use built-in reports to identify PM renewal opportunities, top customers, and revenue trends.
Don't take our word for it — hear from the dealers who run their business on GenaForce every day.
"We were at a point in our business that we were going to start losing customers due to the fact that we were having difficulty keeping up with scheduled preventative maintenance and customer requests. GenaForce has allowed us to consolidate all our customers’ information, efficiently schedule and service customers in a timely and more cost effective manner."
"Our dealership would be lost without GenaForce and it’s quick access to customer data. We can quickly and easily reassure our customers with precise and readily available details about the condition and service dates of their generator units. GenaForce allows us to quickly dispatch technicians to customers needing service, as well as allow our technicians to review and service or problems that may have existed in the past."
"We went from losing track of PMs on sticky notes to having every customer's maintenance schedule automated. GenaForce paid for itself in the first quarter. Our techs love it because they can see all the job details from their phone before they even leave the shop. No more calling the office for addresses or serial numbers."
Start your free 14-day trial today — no credit card required. Our team will help you get set up and running in under 48 hours.
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